We are data driven marketing experts

We’re here to help you grow your business.

We help you understand your customer behaviour and nurture relationships.

Our expert team of Marketing Strategists and Data Analysts work as an extension of your team to analyse your data and provide the tools, expertise and learnings to really understand your customers’ behaviour.  Whether it’s providing insight or designing comprehensive contact and customer engagement strategies, we deliver true omni-channel, measurable & profitable return on investment.

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We're the experts in insight, CRM & loyalty marketing, delivering omni-channel, measurable and profitable ROI to your business.

In our newsletter we explore what it means to turn customer engagement into your business's success.


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Insight Blog

Our experts in data analytics and marketing strategy have a lot to say. We're all customers too and we know only too well what makes a great customer experience and whether loyalty schemes work.

Is a loyalty programme right for you? How do you start to plan a customer engagement strategy? Whether you're setting out on a journey of understanding insight, or you want to know what's happening in the world of loyalty and CRM, you'll find the information you need right here.

Latest updates

Marketplace intelligence

Mobile Marketing in 2016

26/05/2016 16:30:00
Loyalty and customer engagement

The trials of a customer trying to be loyal

20/05/2016 11:41:00
Data and customer insight

How mobile is changing customer experience

28/04/2016 13:46:00
Loyalty and customer engagement

Keeping Millennials engaged with your brand

22/04/2016 11:51:00

What our friends are saying

"Ikano's Marketing Strategy team provides analysis that enables understanding of key business issues and deliver clear actionable strategies. They have provided data which has led to decisions being made on where to stock specific ranges"

Head of Marketing, Jaeger

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We are a DMA member

As a DMA member we aspire to the positive values and goals of this code, for the benefit of our industry and partners.

The DMA exists to help put customers at the heart of our one-to-one communications. They support their members with free advice as well as a wide range of industry-leading products and services.